I am an air cargo professional with over 35 years of experience in the air cargo industry. My major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability using my high-level IT skills. The following are the key areas where I can contribute:
• Sales Management and Business Development: Lead generation, lead nurturing, pipeline management, identifying potential business partners and prospects, generating and building strong relationships, account planning, contract negotiation, proposal writing, presentation skills, follow-up, closing new accounts, and maintaining existing partnerships.
• Customer Service: Provide excellent customer service by listening to clients’ concerns, understanding their pain points, and then providing solutions to help them achieve their desired outcomes.
• Marketing: Develop and implement effective advertising, marketing, and promotional programs to generate interest in products/services to drive revenue growth.
• Training and Development: Designing coaching and educational strategies for internal and external customers.
• Technology: Having vast technical knowledge including computer skills, and experience using various desktop and online software as services, I can use these skills to improve the user experience and meet the needs of both employees and clients.
• Project management: Plan and manage projects from concept to completion, coordinate, deliver projects effectively, and develop opportunities that further establish organizational goals.
• Management: Work closely with the senior management team to develop and execute strategic plans and initiatives to ensure the success of the team and organization.
My experience has been working with the following airlines:
• Working directly with: British Airways, Kuwait Airways, Lufthansa Cargo and FedEx
• Working as their Cargo General Sales Agent for a country, multi countries and at a worldwide representation level with Aeroflot Russian Airlines, Aerosovit Ukrainian Airlines, AeroUnion Cargo Airlines, Air Asia, Air Bridge Cargo, Air Cargo Germany, Air Jamaica Cargo, Air New Zealand, Air Serbia, Allied Air Cargo, Asiana Airlines, Avianca Cargo, Cargoitalia, Continental Airlines, Coyne Airways, Das Air Cargo, Etihad Airways, Finnair, Hainan Airlines, Jet Airways, Martinair, Norwegian Air, Olympic Airways, Philippine Airlines, Polar Air, Singapore Airlines, Skyservice Airlines, Sunwing Airlines, Thai Airways, Thomas Cooks, Tunisair, United Airlines Cargo and Zoom Airlines.